BNY Mellon, Principal - Global Client Communications

London (Central)
28 Dec 2016
28 Jan 2017
PR Director, PR Manager
Job Type
Full Time


This role plays a key role leading and planning execution for a global marketing and communications function aligned with the firm’s business goals and strategic initiatives to support brand awareness, client acquisition, and client and employee engagement.

  • Strong writing and communications skills.
  • Establishes collaborative relationships with multiple business stakeholders and external partners to align activities to key strategic objectives.
  • Develops and manages annual client communications planning process and results working closely with the Investment Services CEO, business unit senior leadership and other key stakeholders and influencers.
  • Rallies resources cost-effectively.
  • A savvy collaborator who involves others in decision making to secure buy in.
  • Actively seeks input to make timely and well-informed decisions to achieve premium results and outcomes.
  • Active participation within BNY Mellon and industry events.
  • Studies the competition intensely and communicates across business unit and with clients.
  • Ability to design standard operating procedures and ensure policies are being adhered to.
  • Challenges the status quo to raise standards and communications best practices.
  • Encourages diverse thinking to promote an innovative culture.
  • Takes ownership of client communications as a global business improvement process.
  • Has a very high sense of urgency and establishes individual accountability supporting functional or business initiatives.
  • Accomplishing objectives despite obstacles.
  • No immediate direct reports, provides guidance to less experienced staff.
  • Leads projects to include assigning work and monitoring quality and completion.
  • Develops, monitors, and negotiates budgets and manages financial resources (e.g., budgets, expenses, etc.).


  • Bachelor's degree required
  • Advanced degree preferred
  • Extensive experience of client communications
  • Experience in communications, securities, financial services or consulting industry
  • Must have strong communications experience and results working in a global organization
  • Proven track record with helping design and implement global communications strategies combined with sound planning skills
  • Experience with showcasing results and highlighting successes
  • The presence and credibility to advise others on best practices in communications
  • Able to relate to colleagues around the world with diverse backgrounds and perspectives
  • A collaborator and integrator who is highly motivated to work with others to reach shared goals
  • Strong organizational skills
  • Strong listener
  • Creative, fun to work with and is passionate around results

What we can offer you:

  • Challenging, fun and supportive environment
  • 25 days holiday (in addition to Bank Holidays) plus opportunity to purchase up to 5 extra days
  • Highly competitive benefits package including pension and private medical cover
  • City centre location
  • Competitive discounts on travel and parking
  • Discounts on a range of local retailers
  • Opportunity for further academic training – including NVQ, IOC, Degree and soft skills
  • Opportunity to join site wide networking groups
  • Opportunity to participate in process improvement programmes (Lean, Six Sigma, Kaizen); we recognise and reward new ideas

Click 'Apply' now.