Southerly, Account Manager

SW London
08 Jun 2018
08 Jul 2018
Job Type
Full Time

About the role:

As an Account Manager you will be responsible for managing diverse content and communications projects, nurturing client relationships, winning new business and increasing business commerciality for an award-winning content agency.

You will report into an Account Director and work with a creative team to deliver exceptional content-driven internal and external communications for our clients. This is an exciting time to join this company and, for the right person, this role will offer significant career development and the chance to grow.

Key responsibilities

  • Day to day management of client relationships and projects
  • Work in partnership with the content team to understand briefs, develop project plans and define timeframes for pieces of work
  • Help the content team to reach their billable-time targets by managing workflow for the team, and ensuring a happy stress-free team environment 
  • Master and advocate our internal processes
  • Support the team with new proposals, tenders and pitches
  • Look for expansion opportunities with all current accounts
  • Understand the client’s needs and ensure the content we create is meeting, if not exceeding their expectations
  • Monitor emerging trends in content marketing practices and communicate these with the team and clients to embed the agency’s position as a thought leader
  • Credit control: Create cost estimates, do monthly invoicing and monitor spend to maximize profitability
  • Live the agency’s vision and values, pursue own professional development and contribute towards a positive team culture

Key skills and experience:

  • A minimum of two years’ experience in a project based role in the marketing/communications industry, whether agency or client side
  • Leadership skills
  • Positive, enthusiastic can-do attitude
  • Team player
  • Strong attention to detail
  • Strong problem-solving skills
  • Good organisational and time-management skills
  • Confident and clear communicator
  • An analytical mindset
  • Experience of tendering and the new business process
  • Experience in running AGILE projects would be a plus

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